Common queries answered

Frequently asked Questions

At AfriTransformers, we strive to process and dispatch orders within 3-15 days, depending on product availability and shipping destination. Once your order has been shipped, you will receive a confirmation email with tracking information to monitor its delivery status.

To create an account with us, simply click on the “Sign Up” or “Register” button located at the top-right corner of our website. Follow the prompts to provide your email address, password, and other necessary information to complete the registration process.

If you need to update your shipping address, please contact our customer support team at info@afritransformers.com as soon as possible. We will do our best to accommodate your request before your order is shipped.

Once your order has been dispatched, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery on our courier’s website.

For assistance with your order or any inquiries, please contact our customer support team at info@afritransformers.com . We are here to help you with any questions or concerns you may have.

If you have entered an incorrect shipping address, please contact us immediately with the correct address details. We will do our best to update the address before your order is dispatched.

We offer international shipping to most countries. You can check if we ship to your country by entering your address during the checkout process.

Depending on the products you have ordered, they may be shipped separately or together in one package. You will receive separate tracking numbers for each shipment if your order is split.

Still need help?

Get in touch with us

    29 Komati Ave Gallo Manor Sandton, 2052

    Email: info@afritransformers.com

    011 572 1154

    Worldwide shipping

    On all orders

    Easy 30 days returns

    30 days money back guarantee

    International Warranty

    Offered in the country of usage

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